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About the Company

Micro ID is a company specialising in the sales and marketing of Access Control and Time
Attendance Systems. The company was established in the year of 2000. The company is located in
Petaling Jaya, Selangor Darul Ehsan,Malaysia. The company’s motto, “We Make Access Control,
Time Attendance affordable, without compromising on performance”, drives us to ensure
provision of quality products in a simple and cost efficient way that meets customers’ needs.


VISION & GOAL FOR CUSTOMER


Micro ID‘s vision is to be a trusted and first-rate partner committed to customer service through
innovation, flexibility and quality. Our goal is to be “The BEST is better than to be the BIGGEST.”
Besides that, our company also upholds and practices the maxim of excellence in customer
service. When serving customers, we hold a principle –“It takes months to find a customer, but
only seconds to lose one.’’


QUALITY POLICY AND OBJECTIVES


Micro ID’s Quality Policy is that we are committed to achieving customer’s satisfaction by
providing quality products and services to our customers. In addition, we also want to achieve the
company’s Quality Objectives, that is, on-time delivery and to ensure continuous improvement in
services provided. That we sincerely believe lays the path for us to be truly successful and have an
edge over our competitors.


MISSION FOR EMPLOYEES


Micro ID’s mission for our employees is, we believe in nurturing creativity, fostering initiatives and
showing support to all our employees by providing them with equal opportunities to succeed. In
pursuit of our vision and mission, Micro ID will continually strive for excellence in customer
service, actively pursue all growth opportunities, empower employees to contribute to their
fullest potential, and develop a quality culture of “ Do It Right The First Time, Every Time.’’