System Design & Consultation

Our team of experienced system consultants offers an advice service to our clients by visiting their facility to discuss their requirements/issues followed by a survey to their site to determine a security solution that perfectly suits their needs.

After Sales Service & Maintenance


When you call us for a service, we will make sure that your security system is in trusted hands. Our skilled and experience technician/engineer will do our best to repair, restore, maintain and service your security system. 

Customers can also subsribe to Micro ID maintenance service contract which will ensure that your calls get priority service and your system is always working in tip-top condition.

On-site Support


MICRO ID SDN BHD will provides on-site support upon request from customer. Different range of products will charges for different rate. Our on-site support will cover Petaling Jaya, Kuala Lumpur & Klang Valley area.

Warranty Policy


MICRO ID SDN BHD warrants its equipment and workmanship free from manufacturing defects for:

  1. A period of 12 months for Local Customer and 15 months for International/Overseas Customer.
  2. Certain productsare come with 24 months warranty.

The actual warranty period starts from either:

  1. The date of shipment from MICRO ID SDN BHD (point of origin); OR
  2. The Manufacturer’s Date Code as implied from the equipment’s manufacturing serial number (if the shipment date is unknown or cannot be proven).

Defective warranty equipment must be returned to MICRO ID’s (point-of-origin) for repair and replacement. For warranty repairs, MICRO ID will cover parts, labor, and freight & handling charges for outgoing, while customer will only cover the freight & handling charges for incoming. Please refer to Micro ID Warranty Polify for more information.

About Us

Micro ID Sdn Bhd specializes in the supply and resale of Security Products and related accessories


We are selling Access Control System, CCTV and Barrier Gate System


We offer system design and consultation, after sales service & maintenance and on-site support


Contact Us

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